Game cams are great, when they work properly! Are you having trouble? I tried calling Customer Service about this issue and they never answered so I figured it out myself. Thought I would share my solution.
Why is your Stealth CamTM not sending you photos? Some common reasons are that the batteries have died or the SD card is full. You can also have a problem if the payment method you are using has been changed, such as when you get a new Debit or Credit card. Or if you get a new phone number. Those are the first things to check. If that’s all good but you aren’t getting any downloads, then keep reading. Have you already tried SYNCING and you got a red light on the wireless connection? I may have a solution for you.
If you have let your payment method lapse or had your account suspended for some reason, it can cause a problem even after you restore your payment method and get a message saying your account has been restored. You may still need to REACTIVATE your account on the main website.
Steps to fix connection.
1. Make sure app is updated, batteries work, and there is an SD card installed.
2. Go to www.stealthcommand.com in a web browser, login in with the email address and password that you chose on your app.
3. Click Account. Check status. If you see INACTIVE, then click ACTIVATE. That should fix it.
4. Got to camera, press SYNC button and let it go through the process again. You should receive a download of any photos that were taken while it was inactive.
Hope this helps!